|
New Page 1
PRIVACY, SHIPPING AND RETURN POLICY
We keep your business,
your business!
Potentherbs.com strives to adopt and maintain the
latest in security measures. From our state of the art secure online server* to an offline customer database. We do everything
possible to ensure your
security. Our customer list is never seen, loaned, rented or sold to ANYONE...and never will be.
We consider that an invasion of privacy and would never do that to our valued customers.
We accept Visa, MasterCard, American Express and Discover for your shopping convenience.
Flat Rate Shipping
All United States orders are shipped either by
UPS ground, or if necessary U.S. Priority Mail. Requesting delivery via
the post office could delay shipping time up to 3 days. Shipping charge is $7.95.
We only ship to United States addresses. We ship to Puerto Rico, Alaska, and Hawaii by priority mail. We no longer ship to any other country.
Due to continuing problems with foreign
delivery, we only ship to addresses in the United States, Puerto Rico, and
the Virgin Islands.
Security
*Information
is encrypted by our secure server while traveling over the internet to ensure security.
Customer information is not stored on the internet server. No
credit card information is included with receipts or accompanies the
merchandise.
Return Policy
All returns must be accompanied by a
Return Authorization Number (RAN) which may be obtained by calling 800-711-6323
or by writing to us via e-mail. Any return that does not have a RAN will be charged a 15% re-stocking fee.
Supplements
All returns must be within 30 of the receipt
of your order. You
must call or email first to receive a return authorization number. All returned
Nutritional Supplements must be unopened in order to receive
credit. We can not give credit for opened bottles of supplements.
All returned supplements will be given a full refund less the original cost of
shipping, unless there is no RAN# which will result in a 15% re-stocking fee.
Merchandise
Jewelry is guaranteed against defect
for 30 days from receipt. Call of email for a RAN# to receive credit or
replacement.
Merchandise which is returned that is not defective, will be charged a 15% re-stocking fee. All merchandise
must be returned in it's original box in re-sellable condition. The
original shipping charge will not be refunded.
|
Return Address |
|
Potent Herbs, Inc. |
|
5261 Pine Island Rd #101 |
|
